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Employment

 APPLY  IN  PERSON  AT:
 1450 SOUTH  MAIN  STREET
 DYER, TN  38330

 BETWEEN  8 AM  AND  4 PM  -  MONDAY - FRIDAY

Use the link below and download the 911 Employment form and PRINT the form use the print icon on the PDF after the form is downloaded.

Complete the from and take it to Bob Moore at the 911 Call Center which is located at: 1450 South Main Street, Dyer, TN 38330

CLICK HERE TO DOWNLOAD AND THEN PRINT THE EMPLOYMENT APPLICATION FORM

Please review the employment requirments below
before submitting your employment application.

JOB DESCRIPTIONS 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Answer 911 calls coming into the call center and announce the call to the responders as needed.  Responses to fire, police, rescue and accident calls.
Talk someone through emergency first aid while help is on the way.Try to get assistance to citizens in need or distress.Observes the high ethical
standards for the performance and conduct of yourself in a professional manor.  
Responsible for the accomplishments of the goals and objectivities
formulated by the Operations Manager.
Acts as a problem solver.
 

EQUIPMENT/JOB LOCATION:
The employee will operate communication equipment, computers, and other 911 equipment in the call center.  The employee will work indoors and may be called on to work extended hours in times of emergency.  

 
ADDITIONAL JOB FUNCTIONS:
May be assigned to help maintain the call center from time to time.   Subject to call 24 hours a day in times of emergency.  May be assigned to work a variety of shifts on a permanent or temporary basis.Performs other duties  as required by the Operations Manager. 

 
PHYSICAL REQUIREMENTS: 
Must be physically able to operate all or most of the 911 equipment in the 911 Call Center.  
 

KNOWLEDGE OF THE JOB: 
The employee must have thorough knowledge of the policies, procedures and activities of the 911 Call Center. Know how to keep abreast of any changes in policy, methods, computer operation, equipment needs, ect. as they pertain to 911 operation and activities of the the Call Center.  Is able to effectively communicate and interact with supervisors and all other groups involved in the activities.  Is able to assemble information and make written reports and documents in a concise, clear and effective manner.  Is able to use independent judgment as situations warrant.  Has the ability to meet allannual state and local minimum training requirements  Has knowledge of first aid procedures.  Has the ability to react quickly and calmly in emergency situations and to determine the proper action.

MINIMUM QUALIFICATIONS:
APPLICANT  MUST  BE  18 YEARS  OF AGE  OR OLDER AND  HAVE  A HIGH  SCHOOL  DIPLOMA  OR  EQUIVALENT
 
MUST ALSO  HAVE ABOVE AVERAGE TYPING SKILLS AND COMPUTER SKILLS.
MUST BE ABLE TO MULTITASK AND HAVE GOOD MAP  READING SKILLS.

APPLICANT MUST ALSO  PASS A BACKGROUND  CHECK  AND  SUCCESSFULLY  
COMPLETE  NCIC COMPUTER TRAINING, CPR, EMD,
 AND  40 HOUR TELECOMMUNICATIONS  COURSE .
  


MAJOR HEALTH AND LIFE INSURANCE
  • 100% of employee’s Medical and Life Insurance Paid by Gibson County 911
  • Tennessee Consolidated Retirement System
  • Vacation 1 week after 1 year of service, 2 weeks  after    2 years of service, 
                                                                    
     3 weeks   after  10 years of service,  
                                                                      4 weeks   after  20 years of service
  • Paid sick leave accrued at 1 day per month  
  • Opportunity for Advancement
   REQUIREMENTS For FULL TIME DISPATCHER

All full-time Dispatcher enployed by any agency in the State of Tennessee are required to meet minimum standards and must meet pre-employment requirements and, upon completion of the required training, will be issued a the proper Certification.  
Requirments are:
            (a)  Be at least (18) years of age;              
            (b)  Be a citizen of the United States;
             
        (c)  Be a high school graduate of possess equivalence. 
               No waivers will be granted for minimum educations requirements;
            
            (d)  Not have been convicted of or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances related to force, violence, theft dishonesty,gambling, liquor or controlled substances;
            

           

 HIRING PROCESS
Filing of an application Individuals with applications on file are normally called and offered an opportunity to take the basic skills test. The basic skills test is given on as needed basics.  Most individuals who successfully pass the skill tests are called for an interview. Interviews are conducted by Call Center Operations Manager.

                                                                                                                                                                                                                                         

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